Coflex, Mexico’s plumbing manufacturer, has chosen Infor WMS to increase its competitiveness.

    Cerca Technology is a technological company specializing in supply chain optimization. Announced that Coflex has selected Infor WMS as the software to achieve better inventory control, increase service levels, optimize resources, process information in real-time, facilitate decision-making, and improve productivity indicators.

    About Coflex

    Coflex is a Mexican company leader at national and international levels in the design, manufacture, and commercialization of products for the plumbing industry, with more than 30 years of experience serving the Mexican market and with exports to more than 20 countries in the Americas. Coflex has one of the world’s most modern and high-capacity plants so they can supply a large part of the current demand required by the market. The constant innovation implemented in its manufacturing processes, quality systems, and technology, as well as the professionalism and commitment of its human capital, positions Coflex as a world-class company.

    Project details

    The project has three main objectives. The first is to increase inventory accuracy, improve accuracy by reference/location, and obtain full traceability of products, in addition to offering quality products that provide comfort and calm to the end user. Secondly, Coflex seeks to increase operators’ productivity by applying best practices, maximizing warehouse space, managing logistics operation resources, and supporting the company’s growth.

    The third is to improve customer service, reduce delivery times, increase dispatch accuracy, have real-time visibility, and meet new customer needs.

    “We are going after excellence in our production and operational processes. The Infor WMS implementation represents a technological advance that will allow us to obtain benefits for our customers and collaborators by aligning the efficiency of our processes with the organization’s objectives.” Pedro Gonzalez, Director of Operations at Coflex.

    “We are confident that the professionalism of the project team formed by Coflex and Cerca Technology, together with the capabilities of Infor’s WMS, will allow us to achieve the objectives set for the company’s growth.” Luis Diaz, Commercial Manager Mexico at Cerca Technology

    How to improve picking productivity with Infor WMS | Case Study in Chile.

    Industry: Construction and home

    Country: Chile

    Who is our client?

    A Chilean company with 30 years of experience in the bathroom and kitchen fixtures industry. The company has specialized in creating high-quality design and technological products to face new challenges and deliver the best solutions and experiences to customers from retail stores, hardware stores, construction companies, real estate, health companies, and institutional clients. 

    The company produces and markets brands such as Stretto and Aggio, and is represented by international brands such as Sanitana and Presto, focused on high segments and institutional projects. In this way, Mosaico has established itself as a leader in the Chilean market and has operations in Peru and Colombia.

    “We had previously implemented a WMS that had not met the operation’s needs. However, knowing that Infor’s WMS was a world-class solution recognized by Gartner gave us peace of mind. In addition, Cerca Technology gave us the confidence and support to execute the implementation of the new WMS and the opening of the new CeDi” Ricardo Carrasco simultaneously and successfully, Operations Manager at Mosaico.

    What were the Mosaico achievements after implementing Infor WMS?

    • 30% increase in picking productivity
    • 20% increase in reception productivity
    • 98.5% inventory accuracy
    • 3% improvement in service quality
    • 100% inventory visibility
    • 20% better customer satisfaction
    • 100% better decision making
    • 100% better administrative processes

    Automation of key processes such as reception and warehousing, consolidation, reorders, selection tasks, picking, and inventory accuracy.

    Optimize picking and help the company grow with a WMS. Mosaico quo

    “Today, we feel confident to say yes to the growth. Now the operations process and team feel different with technology. Every day we learn and adapt, but now we are more confident that we can support the company’s objectives.” Isabel Chaparro, Process and IT Manager at Mosaico

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    UNIGIS TMS is the solution chosen by a business group of more than 100 years in the Dominican Republic

    This new client has chosen our UNIGIS TMS solution to seek the integration of their systems.

    Cerca Technology announced that Font Gamundi Group selected UNIGIS TMS as the software to guarantee its merchandise’s correct distribution and transport, with an adequate transportation management system in Ditek, which is the 3PL of the company.

    Who is our client?

    Font Gamundi Group in the Dominican Republic has more than 100 years of experience in merchandising, distribution, and logistics management of consumer products, pharmaceuticals, cosmetics, personal care, hardware items, and pet food. Its distribution network ranges from 2,400 pharmacies, 1,200 doctors, 568 clinics, and hospitals with the complexities of the cold chain to more than 750 supermarkets, warehouses, and wholesalers, among others, where they distribute mass consumption products. The companies in this group are Font Gamundi, Inversiones & Negocios, Ditek (3PL of the group), Mercorp, and Genvet.

    What were the objectives of this digital transformation project in the supply chain?

    From the beginning of the process, the team defined three central goals for the project: the first was to have total and integrated visibility of logistics and corporate information. The second was to improve the level of customer service, and the third was to reduce costs by unifying processes by silos in a more robust solution.

    With UNIGIS TMS, it is expected to optimize the capacity of the vehicles, and the use of fuel, reduce kilometers traveled and daily trips per vehicle and improve the level of service while optimizing the human resource.

    Information about the project led by Cerca Technology

    The Font Gamundi Group has chosen its logistics operator Ditek to be the leader in the digital transformation process in terms of Supply Chain. Firstly through the upgrade of the INFOR WMS and secondly by incorporating the UNIGIS TMS in its primary and secondary operation by selecting the routing modules; tracking and mobile; b2b and b2c portals, and dashboards.

    “We seek to replace the technology we had to address the great challenges of the present and future operation; we concluded that we must have a complete integration of our systems, where the ERP and WMS talk with the TMS for a total optimization of the supply chain.” Raysa Ramirez, IT Manager

    Manager In Warehouse Checking Boxes

    The unification of transport processes through a single platform and the communication between the systems are key aspects that we identified in the optimization of Ditek. “We are sure that with UNIGIS TMS, Cerca Technology and Ditek team will achieve the results expected by the organization.” Carolina Garzon, Commercial Leader TMS NOLA at Cerca Technology.

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    Case Study Megacentro | Megafrio

    Industry: Storage and Distribution Frozen, Refrigerated, and Dry food products.

    Country: Chile

    Who is Megafriochile?

    Megafrio is a logistics operator of the Food Industry of the Megacentro Group, an expert in storage, distribution, and comprehensive logistics services, recognized as the best support alternative for strengthening the supply chain of its customers. It provides services in its warehouses, covering a network throughout the Chilean territory.

    What were the motivations for acquiring a WMS?

    According to the strategic plan drawn up by Megafrio at the beginning of the project, Megafriochile would be the second logistics operator of the group that would carry out the implementation of Infor’s WMS in the Pedro Jorquera CD, Pudahuel.

    About the project

    By following the strategic plan drawn up with the implementation of Infor WMS, the company seeks to support the projected growth of the business, raise the levels of service provided to its customers, reduce its operating costs and maximize the capacity of its distribution centers. The most relevant challenges are related to the need to redefine operational and information management processes, both for the company and its customers. All this, without affecting the operational continuity of customers.

    Given the variety of operations in its different distribution centers, Megafrio has managed to have greater traceability and agility in its processes thanks to the implementation of the solution, where it can highlight the change management that reflects the team with rapid learning of management and use of the platform.

    “Since we started with the project we have had a very direct accompaniment from Cerca Technology, their good suggestions, both functional and from the development area, have allowed us to take advantage of the benefits and capabilities of the software, something fundamental when customizing the solution according to our needs. ” Makarena Guardia, Project Implementation Manager.

    What do you consider to be the keys to the success of this project?

    From the first moment, during the training, the correct definition of roles was made for those who are directly involved in the administration of the solution, a decision that has been key in the process. In addition, the CeDis that actively involve their operation and transfer knowledge show a very differentiating and successful result. “The relationship with Cerca Technology generates a lot of confidence in us because the team assigned to the project has been with us from the beginning, therefore they know our business and our challenges, so there is continuity and support” Makarena Guardia, Project Implementation Manager.

    What results did they get?

    Although the project is ambitious and encompasses a large number of clients and distribution centers, to date Megafrío has seen improvements such as:

    • Increased productivity in the picking process by more than 5%

    • Increased reception productivity by more than 50%

    • Improved inventory accuracy by 5%

    • Improved inventory visibility by 30%

    • Improvements in customer satisfaction 5%

    • Ease of decision making 10%

    • Improvement in administrative processes 40%

    Automation of key processes (receiving and storage, consolidation, replenishment, wave management and picking tasks, inventory accuracy)

    “Having partners such as Infor and Cerca Technology has allowed us to gain, in addition to improvements in our processes, great support from customers and reliability to acquire new contracts”

    Andres Schmidt, Manager of CD Pedro Jorquera.

    “The size and variety of clients served by Megalogística require a technological platform that is sufficiently adaptable. Infor CloudSuite WMS makes it possible not only to respond to this variety of operational requirements but also to simplify their technological administration. The integration of the functionalities of Infor CloudSuite WMS, the team of highly trained professionals designated for the project, and the clear definition and standardization of processes, has allowed us to achieve the proposed objectives”.

    Wilson Ortiz, SOLA Professional Services Manager.

    Cerca Technology expands its technological proposal for SMBs with invasWMS

    In order to strengthen the technological proposal to accompany medium and small companies in Latin America and the Caribbean to overcome their logistics challenges, Cerca Technology integrates invasWMS into its porfolio. A 100% cloud regional solution, flexible and easy to implement for the advanced management of inventories and distribution centers.

    InvasWMS is present in more than 17 cities in Mexico, Brazil, Colombia, Ecuador, Peru and Chile, operating in more than 100 distribution centers where more than 1,300 operators are already working with invasWMS, capable of processing more than 28,000 orders. per day.

    InvasWMS is the product of the combination of experience and dynamism at low cost. With more than 10 years of experience in the market of technologies applied to supply chains, it is a solution that has been designed to adapt to the size and complexities of companies. “Logistics performance and inventory management for SMBs should not be a concern, but a tool to improve profitability, improve their processes to respond to growth and above all guarantee an excellent level of customer service.” Bryan Buitrago, General Manager of Cerca Technology.

    Impruvex, a Chilean company that develops invasWMS, and Cerca Technology, a transnational company that implements world-class technological solutions for supply chains, make an experienced team available to all SMBs in the region to accompany their digital transformation projects, from the definition, implementation and achievement of results.

    “We were looking for a robust and at the same time flexible solution that would allow us to deliver excellence at a low cost, and we found that in invasWMS. The performance of the tool in the different industries and its total alignment with the needs of the market allows us not only to take our experience to other markets, but also to support the growth of the region.”

    Bryan Buitrago, General Manager at Cerca Technology

    “Cerca Technology is widely recognized for its leadership in the implementation of digital transformation projects for the Latin American market. With an experienced human talent that not only accompanies each project from start to finish, but they have also been participants in changes in best practices that seek to react to the current market”

    Ángel Barrios, Jaime Vio co-founders and Andrés Model, Partner- Director.

    Cerca Technology has been recognized as “Infor Best Partner of the Year 2021”

    Cerca Technology started over 28 years ago as a pioneer in the implementation of warehouse management solutions (WMS) in the region. We have witnessed the important evolution of distribution center technologies over the years. Today, new business models are transforming the way warehouses operate, which requires these to have the technological capacity and modern supply chain processes of Industry 4.0.

    On August 9, 2022, Cerca Technology was recognized as “The Best Partner of the year- 2021” by Infor, which exalts its partners that stood out for providing excellent service and value to its customers during the year 2021. This award recognizes the teamwork in delivering all its experience and accompaniment to each project.

    In this way, we extend congratulations to the entire team that, with its commitment and passion, has achieved this recognition. We are faithful believers that results like these are supported by the effectiveness of the solutions developed by Infor and great teamwork.

    Bryan Buitrago, General Manager at Cerca Technology

    Terminales Portuarios Peruanos choose the UNIGIS TMS to have a more powerful and competitive transport operation

    Terminales Portuarios Peruanos (TPP), a leading logistics operator in the Peruvian market, chooses UNIGIS and Cerca Technology as partners to improve its distribution and transportation management system.

    Who is TPP?

    Terminales Portuarios Peruanos is a logistics operator belonging to the Woll Group, a Peruvian business group with more than 100 years, of vast experience and tradition in transport and logistics, specializing in the maritime and logistics business. Serving exporters, importers, and shipping companies throughout Peru.

    Why did the project arise?

    One of the activities with the greatest economic and commercial impact on the company is transportation, with an average daily operation of more than 200 trucks; therefore, it is extremely important to develop more efficient transport solutions that generate a competitive and differentiated advantage in the market, thereby generating value for customers, providing them with a high-quality service, which allows TPP to be recognized for it in its different Logistic operations.

    Implementing a transportation management system will allow TPP to achieve elements of differentiation in the market, and will become a strategic solution to face these challenges.

    Project News

    The project will have a phased implementation. The company has created a plan where it will progressively have the TMS in four operating circuits.

    The main processes considered in the project include:

    • Optimal route planning is based on multiple variables.
    • Route tracking and traceability.
    • Certification of deliveries in real-time.
    • Comprehensive management of freight administration.
    • Visibility to customers of the status of their deliveries.

    UNIGIS TMS will be integrated with different corporate systems involved in TPP’s distribution and transportation processes.

    “Starting this project will allow us to obtain very important synergies. The search for efficiency in streamlining transportation, the need to improve the availability of equipment to increase its loading frequency, as well as the reduction in operating costs, has prompted us to implement the UNIGIS TMS.”

    Alejandro Rodriguez, Project Steering Committee

    “We know the importance of optimizing the transport operation for TPP in the current context. Being able to support this new challenge and contribute to the optimization and continuous improvement of the company is a source of pride for us”

    Jose Luis Gomes, Senior Sales Manager at Cerca Technology

    Case Study: Muebles Jamar

    Industry: Retail

    Country: Colombia and Panama

    Description: Jamar is the leading company in the design and marketing of home furnishings in Colombia. Throughout its 70 years of experience, the company has positioned itself as the ideal complement for happiness at home and its success has been thanks to the culture of innovation that it promotes. Today they have a presence in Colombia and Panama.

    The organization has bet on logistics development to fulfill one of its sales promises: “perfect deliveries”. Hence, they have executed two megaprojects such as the Atlantic Logistics Industrial Center, the first furniture cluster in Colombia that has 87 hectares, and the largest furniture CeDis in Colombia, which is also the second-largest in South America with 35,000 meters square meters and capacity to dispatch up to 32,000 monthly orders.


    • 15% increase in efficiency and productivity in picking tasks in the mattress area.
    • 20% increase in the level of customer service. Greater control and visibility over purchase orders, and the ability to prioritize work, have enabled improved customer service with complete deliveries.
    • 80% efficiency of real-time measurement of productivity and task news in voice-certified cages visualized through dashboards.

    “We began the search for a system that would allow us to reduce task times, unnecessary actions that will generate distraction in the picking process, that would facilitate the handling of products and at the same time be comfortable for the operators, increasing productivity and reducing errors. ”

    Gilberto Hernández, Logistics Director at Muebles Jamar

    Italcol, a Colombian company specializing in concentrated foods, chooses Infor CloudSuite™ WMS to improve its level of customer service

    Cerca Technology, a strategic technological partner for companies seeking to optimize their supply chain, announces that Italcol has selected Infor CloudSuite™ WMS as the software to achieve better control of its inventories, increase the level of service, optimize resources, process information in real-time, facilitate decision making, and improve productivity indicators.

    Who is Italcol?

    Colombian company specialized in the manufacture, distribution, sale, and export of concentrated feed for livestock species, sale of raw and premixed materials. It has 20 plants located in Colombia, Ecuador and Panama from where more than 2 million tons of food are produced annually and close to 500,000 thousand tons of raw material. Its more than 1,800 distributors and 3,300 employees have been part of the success of the company’s growth.

    Project News

    • Italcol seeks to lead the Andean and Central American market of balanced feed for animals. To achieve this, they know that customer satisfaction is essential, which is why one of the goals that the company has set for itself is to improve the management of its logistics operation.
    • The project has 3 fundamental objectives, the first is to increase the accuracy of the inventory, improve the precision by reference/location, and obtain total traceability of the products.
    • The second is to improve the productivity of the operators, through the application of good practices to reduce operating costs, reduce errors, maximize space in the warehouse and allow the growth of the operation given the impact that the e-commerce model is having on your customers.
    • The third is to improve the level of customer service, reducing delivery times, increasing order fulfillment, having real-time visibility, and meeting new customer needs such as Kitting requests and merchandise shelf-life management.
    • The project will be implemented in the distribution center of Palmira, Valle del Cauca, and will be extended to the different CeDis of the company.

    “Cerca Technology was selected for its experience and knowledge in logistics processes, essential to achieve the objectives that Italcol seeks in its distribution centers by taking advantage of new technologies”

    Ricardo Alberto Corredor, Corporate Technology Manager.

    “Italcol is seeking to raise the level of maturity of its logistics operation with a world-class tool that will allow it to be at the forefront of its processes, as well as to meet current challenges and support future business growth. For us, it is very gratifying to be able to accompany them in this transformation.”

    Paola Quiroga, NOLA Commercial Manager at Cerca Technology.

    Olimpica, one of the largest retailers in Colombia chooses UNIGIS TMS to improve its efficiency and level of customer service

    Olimpica, one of the leading retailers in Colombia, chooses Cerca Technology and Unigis as allies to lead the digital transformation process of the distribution and transportation operation. With this initiative, the company seeks to strengthen its omnichannel strategy, optimizing the use and capacity of the fleet, increasing the visibility of the operation, reducing operating costs, and improving the level of service to the end customer.

    Who is Olimpica?

    It is the fourth leading company in the retail sector in Colombia, in the supermarket category. They have an extensive private network of more than 386 establishments in the form of Stores, Superstores, Superdrug stores, and Drugstores located in 21 departments throughout the territory. The chain distributes everything from mass consumption products, fruits, vegetables, and household appliances to textiles and pharmaceutical products, among others.

    Updates about the project with TMS

    The project will have a phased implementation where Cerca Technology will accompany the first live outing and at the same time will carry out a knowledge transfer process that will allow the Olímpica team to roll out.

    The company has created a plan where it will progressively have the following modules in its operation:

    • Routing: (Optimal Distribution Planning Module) optimal route planning is based on variables such as weight, volume, packages, customer time window, speed, restrictions, among others, to optimize the use and capacity of the vehicle fleet with planning geography.
    • Tracking: (Execution Monitoring and Control Module) It integrates with the carriers’ GPS and allows visualizing the planned routes versus the routes executed and measuring the level of fulfillment of deliveries and collections, returns made, and productivity of the units.
    • Mobile: (Delivery Confirmation Module) Real-time delivery confirmation with proof of delivery (POD), photo, signature.
    • Fleet: (Integral Transport Management Module) manages clients, transport, drivers, rate charts, documentation, values trips for payment to the carrier.
    • B2C-B2B Portal: Visibility to customers of the status of deliveries and orders.

    UNIGIS TMS will be integrated with current ERP (SAP) solutions and e-commerce software.

    “We have high expectations of the changes that the company will have with the UNIGIS – Cerca Technology duo, the numerous clients that use the solution, and the years of experience of both companies give us the peace of mind that we made the right choice…”

    Omar Villamil, IT & Supply Chain Manager at Olímpica

    “We are very proud to accompany Olímpica in this process of digital transformation of its transport model by implementing the UNIGIS TMS solution. This project seeks to integrate best practices, optimize resources and raise the level of service to its branches and customers.”

    Paola Quiroga, NOLA Commercial Manager at Cerca Technology

    “Being able to meet the objectives and exceed the expectations of each project is our priority and we are sure that teamwork with Olímpica and Cerca Technology will provide the expected results, generating significant benefits and thus begin a long-term relationship as strategic allies.”

    Elizabeth Sutton, UNIGIS VP of Sales & Co-founder at UNIGIS