Caso Study: Invesa

Industry: Mass consumption

Country: Colombia

Description: It is an innovative company that delivers solutions for the agricultural, industrial, construction and decoration sectors; combining the best human and technological resources, to achieve the satisfaction of its customers, suppliers, employees and shareholders.


  • Reduction of the complete order cycle (TOM) from 3.4 days to 2.89
  • Accuracy of inventory step from 33% to 99.98%
  • Reduction of the cost of the mobilized unit to 18%
  • Elimination of operational and tactical charges


“We need to centralize these tasks, in a scenario where productivity will be reflected, as a result of a more efficient interaction of processes, equipment for material handling, people and structures” – Daniel Velásquez Naranjo, Logistics Manager, Invesa.

Case Study: Express Distributors

Industry: 3PL

Country: Panama

Description: Provider of logistics services in Panama. It stands out for offering warehousing services in which processes of receipt, verification, accommodation of merchandise, storage, preparation and packing of orders and dispatch are included.


  • Increase in volumes by 30% without increase in personnel
  • Accuracy of 99.6% inventory

“If we wanted to continue growing as we have been doing, we had to have a technological tool that would support us and support us to have a more efficient job” – Alberto Lagrutta. Logistics Manager of Express Distributors.

Case Study: Retycol

Industry: Pharmaceutical

Country: Colombia

Description: Retycol is a successful Colombian company that was born in 1956 as a colony water production plant under the Johann Maria Farina license. After a few years, the process of expansion and diversification began that would make it a pioneer in the filling of aerosols in Colombia with propellant gases (friends of the environment), thus leading an important change in Colombia, eliminating the use of CTC.


  • Reliability in inventories of finished product step from 70% to more than 99% thanks to WMS.
  • Reliability of inventories in packing material from 60% to 94% and raw material from 55% to 90% thanks to WMS. Currently the process of continuous improvement is expected to reach 99% in the coming months.
  • Reduction in picking errors and delays due to material readings to be delivered to the plant.
  • Optimization of storage capacity to the point of having available capacity to support future growth without having to make expansion investments in storage areas.


“We found in Cerca Technology a perfect ally for the implementation of Infor’s WMS, given their proven experience in multiple projects inside and outside Colombia and the excellent references we obtained from companies that have previously worked with Cerca Technology, were the reasons why we decided count on them to solve the challenges that our Supply Chain demands in terms of technology. Implementing Infor’s WMS solution is in accordance with our philosophy of working with world-class advanced technology” – Victor Bossio Nieto, Director of Inventories of Retycol.

Case Study: Rabié

Industry: Retail

Country: Chile

Description: It has become the largest, most competitive and innovative company in the industry through a history of more than 100 years of effort and improvement that began with the founding of Casa Rabié in 1902 and the beginning of import operations of fabrics from Europe in 1925. Between the 50’s and 60’s, he experienced the diversification of the business, venturing into the forestry industry and into the financial and insurance fields. Distribuidora Rabié was born in 1980, under the slogan “the new distributor style”, with the precise objective of breaking with the traditional distribution systems existing at that date, which implies providing an integral service to customers.


  • Thanks to the identification by bar codes, it is ensured that the product dispatched corresponds to that requested by the customer or retailer. This causes the delivery errors to be substantially reduced
  • Minimization of billing errors. The invoice is generated exactly by the items dispensed, avoiding the discounts and corrections that had to be done in the past.

Case Study: Empresas Najri

Empresas Najri, reaches 99.9% in the accuracy of inventory of its Distribution Center in Santo Domingo (Dominican Republic) through the implementation of INFOR SCE – WMS and does it by the hand of Cerca Technology.

Empresas Najri is one of the most solid, dynamic and diverse conglomerates of the Dominican Republic, with participation in the country’s pharmaceutical, automotive, manufacturing and agroindustry. The group consists of 7 companies, including Login, a logistics operator that is responsible for the logistics management and distribution of the pharmaceutical business and personal care of the group, which includes the companies GOMEP, Dr. Collado and Sebastian.

Login starts operations on January 2, 2010 in a space of 5000 m2, to date has a team of 46 workers in the warehouse of which 16 are in the picking area and 32 employees in the administrative and managerial area, On the other hand, due to the growth of the operation in the coming years the distribution center will have an extension of 1600 m2.

Objectives for technological change

Login as a member of Empresas Najri, is a company that has sought to be at the forefront of technology and innovation, in order to continuously improve their operational processes and provide a better service to their customers. This was how after having considerable improvements with the previous version of WMS and achieving automation of the operation, he decided to take a step forward with the implementation of the Infor SCE platform, in order to meet other demanding objectives of his day to day.

  • Increase productivity, which for them implies “doing more with less”
  • Achieve greater flexibility in logistics flows and enable new picking models
  • Enable the operation with new technological components present in Infor SCE, how advanced management of the workforce (LMS), billing of logistics services (Billing), voice technology, among others

“Our operation manages and distributes important volumes daily, hence having a state-of-the-art system such as Infor SCE, which gives us greater flexibility, a set of functionalities such as TMS, LMS and Billing and allows us to continue with the support and system support, were the main motivations to implement this new platform.”- Sandy Tejada, Logistics Manager at Empresas Najri

The Inclusion process of Infor SCE

Thanks to the experience of previous implementation with Cerca Technology, the migration to the new technology of Infor SCE was transparent and positive, and in a short time they began to glimpse representative and advantageous changes for the daily operation of the Distribution Center, these were some of the results.

Results obtained with Infor SCE

  • 600 to 650 picking per hour
  • Accuracy of inventory of more than 99.9%
  • Greater flexibility in logistics flows
  • Enabling dynamic picking model 

The future of Najri with Infor SCE

“We seek to implement in the near future, the components of Labor and Billing, because we know that this will allow us to know other benefits of the system which will be reflected in the operation of the company, at the same time to incorporate new management indicators based on these models” – Sandy Tejada, Logistics Manager at Empresas Najri.

“Our relationship with Empresas Najri has been almost a decade, we have built a relationship of trusted allies where we help capitalize the company’s growth strategies in a market that brings new challenges, more demanding clients and where to be leveraged by technologies. of tip is almost a basic requirement to obtain good results, the project team and the commitment of the Management were determining factors to achieve these results “Wilson Ortiz – Manager of New Business Development – Cerca Technology

Case Study: Muebles Jamar (Panama)

Industry: Construcción y Hogar

Country: Panamá

Description: Born in 1951, as a company specializing in the production of home furniture of excellent quality and with the best designs. Since then, it has grown steadily achieving an excellent position in the Atlantic Coast market, with presence in several cities such as Barranquilla, Cartagena, Valledupar, Montería and Santa Marta. In 2007, he opened his first international warehouse in Panama City.


  • Increase in perfect delivery to customers from 78% to 88%
  • Increase in the capacity of the distribution center by 25%

“Cerca Technology has given us the tools to control the operations of distribution centers in a unified way and that makes us very satisfied. We know they are always Close to support us and meet our logistical requirements “- Gilberto Hernández, Logistics Director at Muebles Jamar.

Case Study: Muebles Jamar (Colombia)

Industry: Construction and Home

Country: Colombia

Description: Born in 1951, as a company specializing in the production of home furniture of excellent quality and with the best designs. Since then, it has grown steadily achieving an excellent position in the Atlantic Coast market, with presence in several cities such as Barranquilla, Cartagena, Valledupar, Montería and Santa Marta. In 2007, it opened its first international warehouse in Panama City, with 4,000 m2 of exhibition, which shows that it is an organization with great ambition that not only aims to conquer the Colombian market, but also the Latin American region.


  • Perfect delivery to customers, the indicator step from 70% to 95% after implementation.
  • The delivery level increased by 95% of orders in less than 8 days.


“Muebles Jamar was looking for a world-class solution, a well-represented, proven solution with high technology in logistics, and Cerca Technology fulfilled all those requirements by offering an integral solution, very stable and with an installed base of clients that gives a lot of confidence” – Omar De La Hoz, Logistics Manager of Muebles Jamar.

Case Study: International Hardware

Industry: Construction and Home

Country: Panama

Description: Panamanian company leader in the import and regional distribution of hardware products, construction materials and household products. It has a world-class logistics infrastructure that allows you to take your products to more than 20 Latin American and Caribbean countries. This company is a leader in distribution of local and international hardware and construction items.


  • Inventory Accuracy of 80% to 99%
  • The order cycle was reduced from 16 to 4 days
  • The paper used was reduced by 95%

“This was a project that was paid in less than 24 months; the savings achieved exceeded the investment made in a very short time. We are very satisfied with the work done and the results obtained ” – David Cohen, Vice President of Operations at International Hardware.

Case Study: Industrias Ceresita S.A.

Industry: Manufacture

Country: Chile

Description: Over 70 years in the market and with presence throughout the country, is the leading company in the field of paints, covering several diversities: decorative, industrial, marine, dust and sanitary varnish paints.


  • Greater control of the operation; You can know the pending tasks in an exact way and plan the resources according to this
  • 37% reduction in waiting time in docks


“To remain the number one, we must be ahead in each of the areas of business, which is why we believe that with tools such as the WMS Solution we can continue to improve in terms of customer service, response times and control of the associated costs “- Edgardo Zamora Logistics Manager of Industrias Ceresita SA

Case Study: Grupo Gollo

Industry: Distribution

Country: Costa Rica

Description: It is one of the companies with the highest growth and projection in the Costa Rican market. Founded in 1974, in the city of Alajuela, with only four employees, it grew with such speed that six years later, it already had 6 businesses that were opening the way for the brand.


  • The satisfaction of the customers in relation to the conformity of the orders, the delivery time, among others, increased by 35%
  • Reduction of errors by orders by 50%.
  • The number of units shipped increased by one due to the fact that more orders are served per day.


“Each stage or phase of the project was accompanied by the Cerca Technology Project Manager, who acted as a guide for the company’s work team during the development of the implementation. In this way, a joint effort was finalized to culminate in the live exit to be successful and the first steps of the Gollo Group began in a systematized Distribution Center from the reception to the office”. Gilberto Rojas, Logístics Manager, Grupo Gollo.