Coflex, Mexico’s plumbing manufacturer, has chosen Infor WMS to increase its competitiveness.

    Cerca Technology is a technological company specializing in supply chain optimization. Announced that Coflex has selected Infor WMS as the software to achieve better inventory control, increase service levels, optimize resources, process information in real-time, facilitate decision-making, and improve productivity indicators.

    About Coflex

    Coflex is a Mexican company leader at national and international levels in the design, manufacture, and commercialization of products for the plumbing industry, with more than 30 years of experience serving the Mexican market and with exports to more than 20 countries in the Americas. Coflex has one of the world’s most modern and high-capacity plants so they can supply a large part of the current demand required by the market. The constant innovation implemented in its manufacturing processes, quality systems, and technology, as well as the professionalism and commitment of its human capital, positions Coflex as a world-class company.

    Project details

    The project has three main objectives. The first is to increase inventory accuracy, improve accuracy by reference/location, and obtain full traceability of products, in addition to offering quality products that provide comfort and calm to the end user. Secondly, Coflex seeks to increase operators’ productivity by applying best practices, maximizing warehouse space, managing logistics operation resources, and supporting the company’s growth.

    The third is to improve customer service, reduce delivery times, increase dispatch accuracy, have real-time visibility, and meet new customer needs.

    “We are going after excellence in our production and operational processes. The Infor WMS implementation represents a technological advance that will allow us to obtain benefits for our customers and collaborators by aligning the efficiency of our processes with the organization’s objectives.” Pedro Gonzalez, Director of Operations at Coflex.

    “We are confident that the professionalism of the project team formed by Coflex and Cerca Technology, together with the capabilities of Infor’s WMS, will allow us to achieve the objectives set for the company’s growth.” Luis Diaz, Commercial Manager Mexico at Cerca Technology

    How to improve picking productivity with Infor WMS | Case Study in Chile.

    Industry: Construction and home

    Country: Chile

    Who is our client?

    A Chilean company with 30 years of experience in the bathroom and kitchen fixtures industry. The company has specialized in creating high-quality design and technological products to face new challenges and deliver the best solutions and experiences to customers from retail stores, hardware stores, construction companies, real estate, health companies, and institutional clients. 

    The company produces and markets brands such as Stretto and Aggio, and is represented by international brands such as Sanitana and Presto, focused on high segments and institutional projects. In this way, Mosaico has established itself as a leader in the Chilean market and has operations in Peru and Colombia.

    “We had previously implemented a WMS that had not met the operation’s needs. However, knowing that Infor’s WMS was a world-class solution recognized by Gartner gave us peace of mind. In addition, Cerca Technology gave us the confidence and support to execute the implementation of the new WMS and the opening of the new CeDi” Ricardo Carrasco simultaneously and successfully, Operations Manager at Mosaico.

    What were the Mosaico achievements after implementing Infor WMS?

    • 30% increase in picking productivity
    • 20% increase in reception productivity
    • 98.5% inventory accuracy
    • 3% improvement in service quality
    • 100% inventory visibility
    • 20% better customer satisfaction
    • 100% better decision making
    • 100% better administrative processes

    Automation of key processes such as reception and warehousing, consolidation, reorders, selection tasks, picking, and inventory accuracy.

    Optimize picking and help the company grow with a WMS. Mosaico quo

    “Today, we feel confident to say yes to the growth. Now the operations process and team feel different with technology. Every day we learn and adapt, but now we are more confident that we can support the company’s objectives.” Isabel Chaparro, Process and IT Manager at Mosaico

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    UNIGIS TMS is the solution chosen by a business group of more than 100 years in the Dominican Republic

    This new client has chosen our UNIGIS TMS solution to seek the integration of their systems.

    Cerca Technology announced that Font Gamundi Group selected UNIGIS TMS as the software to guarantee its merchandise’s correct distribution and transport, with an adequate transportation management system in Ditek, which is the 3PL of the company.

    Who is our client?

    Font Gamundi Group in the Dominican Republic has more than 100 years of experience in merchandising, distribution, and logistics management of consumer products, pharmaceuticals, cosmetics, personal care, hardware items, and pet food. Its distribution network ranges from 2,400 pharmacies, 1,200 doctors, 568 clinics, and hospitals with the complexities of the cold chain to more than 750 supermarkets, warehouses, and wholesalers, among others, where they distribute mass consumption products. The companies in this group are Font Gamundi, Inversiones & Negocios, Ditek (3PL of the group), Mercorp, and Genvet.

    What were the objectives of this digital transformation project in the supply chain?

    From the beginning of the process, the team defined three central goals for the project: the first was to have total and integrated visibility of logistics and corporate information. The second was to improve the level of customer service, and the third was to reduce costs by unifying processes by silos in a more robust solution.

    With UNIGIS TMS, it is expected to optimize the capacity of the vehicles, and the use of fuel, reduce kilometers traveled and daily trips per vehicle and improve the level of service while optimizing the human resource.

    Information about the project led by Cerca Technology

    The Font Gamundi Group has chosen its logistics operator Ditek to be the leader in the digital transformation process in terms of Supply Chain. Firstly through the upgrade of the INFOR WMS and secondly by incorporating the UNIGIS TMS in its primary and secondary operation by selecting the routing modules; tracking and mobile; b2b and b2c portals, and dashboards.

    “We seek to replace the technology we had to address the great challenges of the present and future operation; we concluded that we must have a complete integration of our systems, where the ERP and WMS talk with the TMS for a total optimization of the supply chain.” Raysa Ramirez, IT Manager

    Manager In Warehouse Checking Boxes

    The unification of transport processes through a single platform and the communication between the systems are key aspects that we identified in the optimization of Ditek. “We are sure that with UNIGIS TMS, Cerca Technology and Ditek team will achieve the results expected by the organization.” Carolina Garzon, Commercial Leader TMS NOLA at Cerca Technology.

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    Cerca Technology has been recognized as “Infor Best Partner of the Year 2021”

    Cerca Technology started over 28 years ago as a pioneer in the implementation of warehouse management solutions (WMS) in the region. We have witnessed the important evolution of distribution center technologies over the years. Today, new business models are transforming the way warehouses operate, which requires these to have the technological capacity and modern supply chain processes of Industry 4.0.

    On August 9, 2022, Cerca Technology was recognized as “The Best Partner of the year- 2021” by Infor, which exalts its partners that stood out for providing excellent service and value to its customers during the year 2021. This award recognizes the teamwork in delivering all its experience and accompaniment to each project.

    In this way, we extend congratulations to the entire team that, with its commitment and passion, has achieved this recognition. We are faithful believers that results like these are supported by the effectiveness of the solutions developed by Infor and great teamwork.

    Bryan Buitrago, General Manager at Cerca Technology

    Case Study: Muebles Jamar

    Industry: Retail

    Country: Colombia and Panama

    Description: Jamar is the leading company in the design and marketing of home furnishings in Colombia. Throughout its 70 years of experience, the company has positioned itself as the ideal complement for happiness at home and its success has been thanks to the culture of innovation that it promotes. Today they have a presence in Colombia and Panama.

    The organization has bet on logistics development to fulfill one of its sales promises: “perfect deliveries”. Hence, they have executed two megaprojects such as the Atlantic Logistics Industrial Center, the first furniture cluster in Colombia that has 87 hectares, and the largest furniture CeDis in Colombia, which is also the second-largest in South America with 35,000 meters square meters and capacity to dispatch up to 32,000 monthly orders.


    • 15% increase in efficiency and productivity in picking tasks in the mattress area.
    • 20% increase in the level of customer service. Greater control and visibility over purchase orders, and the ability to prioritize work, have enabled improved customer service with complete deliveries.
    • 80% efficiency of real-time measurement of productivity and task news in voice-certified cages visualized through dashboards.

    “We began the search for a system that would allow us to reduce task times, unnecessary actions that will generate distraction in the picking process, that would facilitate the handling of products and at the same time be comfortable for the operators, increasing productivity and reducing errors. ”

    Gilberto Hernández, Logistics Director at Muebles Jamar

    Cerca and Unigis continue to support the transformation of the supply chains of companies in the region.

    Cerca Technology, a company specializing in the integration of technological solutions for the transformation of their customer’s supply chains, and Unigis, a technology company expert in transportation solutions with their innovative TMS Cloud platform that allows companies to achieve intelligent, efficient, and collaborative distribution 4.0, are strengthening their growth strategy in Latin America.

    Taking into account the new reality and challenges facing supply chains worldwide today, particularly in Latin America, both companies are joining forces to help companies in the digital transformation of their distribution and transportation network. The goal is to ensure control of logistics operational processes and costs and optimize them while significantly improving the level of customer service and becoming more competitive through the application of the latest technology, such as Cloud, IoT, AI, and big data, among others, to achieve significant results that ensure business scalability with higher profitability and better customer experience.

    Cerca Technology and Unigis are leaders in their fields. They have a solid track record of over 20 years operating in the region, more than 500 companies use their services today, and they have executed more than 1,500 successful projects. They have a hundred specialized professionals available to their customers to accompany their digital transformation projects, from definition to implementation and compliance with expected results with tailor-made technological solutions to meet their needs.

    “We have jointly designed growth strategies that will allow us to reach more regional companies to support them in turning their supply chains into competitive advantages through innovative transportation solutions. We are placing the number 1 solution in the TMS segment in the region at the service of more companies in LATAM.” Bryan Buitrago, General Manager of Cerca Technology.

    “We are proud of the strategic alliance we have achieved with Cerca Technology and convinced that the combination of our innovative UNIGIS TMS Cloud technology with Cerca Technology’s extensive experience and value-added services will drive digital transformation in the logistics industry in Latin America to help customers improve efficiency in their supply chains with a customer-centric distribution model.” Adrian Brcic, CEO & Founder of UNIGIS

    Unicomer Costa Rica Reduced the Reception Time of each of its Lines by 20% with Infor WMS

    Industry: Distribution

    Country: Costa Rica

    Description: Grupo Unicomer, is a transnational company of Salvadoran origin, which since 2000 catapulted its rapid expansion and today has a presence in 24 countries in Latin America and the Caribbean, has an average of more than 1,000 stores, 15,000 employees and 28 CeDis ( 10 in Latam and 18 in the Caribbean). As a leading company in the market, it seeks to satisfy the needs of the consumer, offering high quality items, at the lowest cost and in the shortest time.

    Gollo is a Costa Rican company that is a member of the Unicomer Group, belonging to the retail sector, which since 1974 has positioned itself as a leading company in the commercialization of electrical appliances, technology, white goods, furniture and household items, it is the group company that started your digital transformation process with Infor’s WMS.

    Results: The supply chain of Grupo Unicomer Costa Rica has improved considerably since the logistics operation in the CeDis was reduced, errors in dispatches to POS, productivity indicators increased, pressure in processes, visualization in real-time inventory on hand and even the packing list was simplified to make the content easier to read.

    • Reduction of up to 20% of the time in the processes of product receipt per line,
    • Reduction of up to 8% in product picking time thanks to Batch picking orders.
    • 5% reduction in preparation time thanks to the reengineering of High Value picking.
    • Decrease in the use of paper by 80% and decrease in times due to the progressive elimination of the manual dispatch ticket by 15%.

    Testimonials: “We wanted a solution that allows us to meet new challenges, always thinking that the supply of products to POS as a competitive advantage in a market with increasingly demanding customers” Alvaro Mirault, Logistics Manager Unicomer Costa Rica.

    Case Study: Codelpa

    Industry: Construction and Home

    Country: Chile

    Who is Codelpa:

    Grupo Codelpa Colores del Pacífico was born in 2011 after the merger of important Chilean brands such as Ceresita, Sipa, Chilcorrofín and Soquina, becoming one of the most relevant paint and coating companies in the country. The trajectory and market knowledge of these four brands has allowed Codelpa to be recognized today as a highly competitive and innovative company in the industry.

    The Need:

    After the merger, Codelpa began to show growth in its operations and the need for a more modern and flexible technological solution in its distribution center that would allow additional savings to those evidenced with Provia WMS (a world-class solution). It was also essential, it was in accordance with the new demand and with the CeDi, which was considered one of the most modern in Chile. Additionally, in order to continue strengthening its operation, there is an expectation to review Voice and Labour Management solutions in the future.

    The Challenge:

    To use new Infor SCE functionalities and capitalize on them for productivity improvements:

    • Batch traceability and shelf life to comply with regulations
    • Optimization of times for working at height of stackers, when only moving cargo from origin to exchange location
    • Greater role specialization by having permanent jobs within the output stream
    • Decrease returns for shipping errors


    • 3% increase in distribution center time
    • 8% improvement in CeDi productivity
    • Process improvement and redistribution of role-specific functions
    • Improvement in daily reports and job monitoring


    “Continuous improvement and technological updating were the main engines of this project, a high performance team committed to the success of the project was the key to success” Aimara Fagúndez, Manager of Professional Services SOLA

    Case Study: Implementos

    Industry: Automotive and Autoparts

    Country: Chile

    Description: Epysa Implementos is the largest transportation and supplies company in Chile. It has 23 own branches, a high-level professional team and a business ethic that has been strengthening the company’s growth and recognition in the auto parts market day by day.

    Epysa has been for more than 35 years, the exclusive representative for Chile of two of the most important, successful and outstanding industrial groups in Brazil: the RANDON semi-trailer factory and the MARCOPOLO bus body factory.


    • The delivery and control times of the documents processed by the CD were improved, according to the established cut-off times to have an OTIF for Invoices of 99%.
    • The volume of operations in the Merchandise Entry has increased considerably, so the WMS has allowed to give more speed to this process.
    • In order delivery, on a universe of approximately 3,000 documents and 16,000 lines per month having a Fill Rate of 98%.


    “We have improved the delivery times and the control of the documents processed by the CD, according to the established cut-off times to have an OTIF for Invoices of 99%.” Comments Juan José Bonilla, Logistics Manager at Epysa Implementos.

    Caso Study: Invesa

    Industry: Mass consumption

    Country: Colombia

    Description: It is an innovative company that delivers solutions for the agricultural, industrial, construction and decoration sectors; combining the best human and technological resources, to achieve the satisfaction of its customers, suppliers, employees and shareholders.


    • Reduction of the complete order cycle (TOM) from 3.4 days to 2.89
    • Accuracy of inventory step from 33% to 99.98%
    • Reduction of the cost of the mobilized unit to 18%
    • Elimination of operational and tactical charges


    “We need to centralize these tasks, in a scenario where productivity will be reflected, as a result of a more efficient interaction of processes, equipment for material handling, people and structures” – Daniel Velásquez Naranjo, Logistics Manager, Invesa.